Job Description

Retail Cafe Manager

We are offering a $5,000 Sign On Bonus and Relocation Assistance!

The Retail Cafe Manager leads a team of nine associates and successfully operates our hospital's cafeteria and coffee shop, which are part of the Food & Nutrition Department under the leadership of our Director of Dining Services. This cafe completes around 950 transactions per day via the MICROS POS System and does around $1.4M annually in retail sales. The ideal candidate will have progressive retail experience and be customer-focused and revenue-driven.

Key Responsibilities:

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
• Catering-responsible for overseeing all aspects of catering operation, including planning, execution, and management of events, staff and finances.
• Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
• Directs staff members to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Communicates effectively with all team members, patients and families
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
• Minimum of one to three years of retail foodservice management experience preferred, preferably in healthcare, higher education, fast-casual restaurants
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• Proficient computer skills to include; MICROS POS, Microsoft Office programs, e-mail and the Internet
• Experience with cash retail operations
• P&L accountability and contract-managed service experience is desirable
• Merchandising experience highly desirable
• Supervisory, leadership, management and coaching skills
• Good communication skills both written and verbal, ability to communicate across various levels to include management, customer and associate levels
• Knowledge of financial, budgetary, accounting and computational practices

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.

Req ID: 1520842

Morrison Healthcare

STACEY MOONEY

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