Job Description

Crew Scheduler

Contour Aviation Headquarters - Smyrna, TN 37167

Overview

Position Type Full Time Job Shift Any Education Level High School Travel Percentage Negligible Category Transportation

Description

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Key Responsibilities

• Maintain necessary communication with all flight crew members, dispatch and station personnel related to flight crew members schedules.
• Continuous auditing and verification of coverage of all scheduled flights
• Assist in the creation of monthly schedules and/or bid lines for flight crew members.
• Maintain monthly flight schedules in FOS software (dispatch and scheduling system).
• Notification of changes to flight crew members daily/monthly schedule changes.
• Continuous monitoring of flight crew members schedules to ensure legality/FAR compliance for 135.
• Utilization of reserve flight crew members in the most efficient and expedient method necessary to ensure operational reliability.
• Logistics coordination to include hotel reservations, ground transportation, air transportation and the associated expenses.
• Provide excellent customer service and support to all flight crewmembers through handling all scheduling related items including relaying correct policy, procedural, and regulatory information.
• Perform other job-related duties as assigned by leadership.
• Other duties as assigned by management.

Qualifications

• At least 18 years of age.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have a valid driver's license and good driving record.
• Possess high school diploma or GED equivalent.
• Must understand, read, and write English.
• Prior experience with a Part 135 operations, the aviation industry, or travel services is preferred.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
• Possess strong leadership and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and work in a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Effective decision maker and problem solver.
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Work independently or as part of a team.
• Able to pass a 10-year work history review and submit to criminal background and fingerprint checks.
• Able to work nights, weekends, holidays, and varying schedules.
• Operational knowledge of laptop and desktop computers, working knowledge of Microsoft SharePoint, Word, Excel, PowerPoint, Adobe Acrobat, or related presentation programs. Operational knowledge of Outlook is required. Competency with internet navigation is also required.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Must be able to perform basic mathematical computations using both decimals and hours/minutes as well as use of a 24-hour clock.
• Rockwell Collins FOS or similar crew scheduling software familiarity preferred.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

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