Timeless Hearing is a leading multi-location audiology private practice in Central New York, dedicated to advancing hearing healthcare through prevention-focused, patient-centered care. Known for its use of state-of-the-art technology and modern clinical approaches, Timeless Hearing delivers premier hearing services across its growing network of practices. As part of their continued expansion, Timeless Hearing is excited to open a new location in Newburgh, NY and is seeking a motivated Hearing Instrument Specialist (HIS ) to play a key role in launching and growing this practice. Position Overview The Hearing Instrument Specialist will provide comprehensive hearing healthcare services with a strong focus on patient education, personalized solutions, and long-term outcomes. The ideal candidate values collaboration, thrives in a team-oriented environment, and is excited about helping establish a new practice location while building strong patient and community relationships. Key Responsibilities Conduct comprehensive hearing evaluations for adult patients in accordance with best practice guidelines Counsel patients on test results and recommend appropriate hearing solutions based on individual needs and lifestyles Fit and dispense hearing aids, including daily-wear and extended-wear options (Lyric experience preferred) Provide follow-up care, adjustments, troubleshooting, and ongoing patient support Educate patients and caregivers on hearing loss, hearing technology, and realistic expectations Maintain accurate documentation and ensure compliance with state and professional standards Contribute to a positive, patient-first culture during the launch and growth of the Newburgh location Requirements Active New York State Hearing Instrument Specialist license (or ability to obtain) Experience fitting and dispensing hearing aids; Lyric and custom solutions experience is a plus Strong interpersonal and counseling skills with a patient-centered mindset Ability to manage a full patient schedule efficiently Commitment to professional growth, continuing education, and team collaboration Compensation & Earning Potential Uncapped commission structure offering strong earning potential Guaranteed commission during the ramp-up period, providing income stability while building patient relationships and community connections Guaranteed portion tapers as the provider’s book of business and referral base grow, allowing long-term earnings to be driven by performance Compensation model designed to support success during the launch phase of the Newburgh location and reward sustained growth Benefits Salary Plus Commission Potential $155,000–$185,000 Generous Paid Time Off (PTO) Medical Benefits Matching 401(k) CEU Reimbursement Relocation Assistance
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