Job Description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you're a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

POSITION PURPOSE

The Technical Writer is responsible for providing accurate and comprehensive guidance to patients through detailed medical narratives, including Letters of Medical Necessity (LMNs). This role supports organizational excellence, maintains patient confidence, and aligns expectations with realistic outcomes. The Technical Writer works to support successful claim approvals, Home Health Care (HHC) authorizations, patient engagement, and strong stakeholder relationships. A commitment to patient advocacy and quality outcomes defines success in this role.

MAJOR RESPONSIBILITIES

Draft clear, precise LMNs and other medical and legal documentation to support claims while communicating effectively with patients, healthcare professionals, and other stakeholders.

Manage a high volume of claims, producing approximately 50 letters per month.

Review patient records to identify additional health concerns and document them in LMNs to help maximize claim approvals and benefits.

Promote patient satisfaction and engagement through timely, accurate, and professional communication.

Collaborate with care teams and stakeholders to ensure all documentation, including LMNs, reflects clinical accuracy and aligns with patient care plans.

Apply technical writing and analytical skills to support prompt and successful claim approvals.

Advocate for patients by ensuring LMNs and supporting documentation reflect all approved conditions and help secure the maximum allowable hours and benefits based on medical necessity.

JOB QUALIFICATIONS AND COMPETENCIES

Bachelor's degree in Healthcare Administration, Biology, Nursing, Epidemiology, Public Health, or a related field is preferred.

2-4 years of experience in a healthcare setting is required, preferably in medical writing, LMN development, patient documentation, or healthcare administration.

Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program, is preferred.

Proficiency in Microsoft Office Suite and other relevant software is required.

Key competencies include customer focus, advocacy, teamwork, written and verbal communication, problem-solving, adaptability, critical thinking, organization, and empathy.

Responsibilities

• Create medical and legal documentation with accuracy and a focus on fostering positive relationships with healthcare professionals and other stakeholders.
• Efficiently manage a high volume of claims on a weekly basis.
• Provide continuous support by reviewing patient records and identifying additional health issues to maximize benefits.
• Maintain high standards to build and sustain patient trust.
• Clearly communicate to ensure that patient expectations are aligned with what is realistically achievable.
• Apply technical skills to secure prompt and successful claim approvals.
• Foster patient satisfaction and engagement through effective communication and consistent support.
• Build and maintain strong collaborative relationships with stakeholders.

Qualifications

• Bachelor's degree in Healthcare Administration, Biology, Nursing, Epidemiology, Public Health or related field preferred.
• A minimum of 2 years of experience in a healthcare setting is required, preferably in coordinating and managing patient documentation, medical writing, medical terminology, or in a healthcare administration role.
• Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program, is preferred.
• Proficiency in Microsoft Office Suite and other relevant software is required.

Benefits

• Hybrid work environment (after introductory period)
• Company holidays, floating holiday, and birthday holiday
• $100 monthly cellphone reimbursement
• $150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam's Club memberships, Amazon Prime memberships, and more)
• Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents
• Tuition Reimbursement Program
• Employee Assistance Program
• Employee Appreciation Program
• Company Provided Snacks & Drinks Daily in Office Kitchen
• Vacation (PTO) and Sick Days
• Competitive benefit plans
• Company paid STD and LTD
• 401(k) with matching
• Being a part of a growing company!
• Working with incredible patients and their families!

$30 - $35 an hour

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We're committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you're ready to be part of an organization that truly makes a difference in people's lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Tags

Work at office, Local area, Immediate start

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