Service Writer Job at West Coast Rovers, Lake Forest, CA

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  • West Coast Rovers
  • Lake Forest, CA

Job Description

Benefits:

401(k)

401(k) matching

Competitive salary

Paid time off

Join the West Coast Rovers Team!

West Coast Rovers is actively seeking exceptional talent in the automotive service and repair industry to join our team.

West Coast Rovers is looking for a service advisor who values teamwork and thrives in a supportive environment. We have a busy shop and focus on customer service and producing positive results for our clients. We have hundreds of 5-star reviews, we don’t - and don’t need to- upsell to meet our financial goals.

West Coast Rovers is the leading independent Land Rover repair facility in South Orange County. Our 7,800 square foot facility in Lake Forest is equipped with the latest technology and equipment. We are the Land Rover dealer alternative for all of a Rover’s repair and service needs.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, schedule jobs for our mechanics, parts inventory and procurement, and managing required documentation.

Responsibilities

Work with our team of automotive service professionals to ensure a high level of customer satisfaction while maintaining profitability

Ensure repairs and maintenance tasks are completed in a timely manner

Be laser focused on customer service

Manage the flow of service department paperwork, including invoices, repair orders, and maintenance records

Qualifications

High school diploma or GED required bachelor’s degree preferred

Valid state-issued driver’s license and clean driving record are required

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred

Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why You Should Join Us:

Closed on weekends

Observance of all major holidays

Performance-based incentives

401(k) matching

Paid time off

Access to cutting-edge tools, including O.E. scan tools and programming capabilities

At West Coast Rovers, we treat our clients with respect, honesty, and fairness. Proudly serving Orange County’s Land Rover owners since 2001.

We look forward to welcoming you to our team!

Job Types: Full-time

Pay: From $60,000 and up based on experience

Work Location: In person

Job Tags

Full time, Weekend work

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