Travel Consultant II Job at Egencia, Washington DC

dVRBdUdUWVJsWFFqOGN3NmJvNUxhZm9La1E9PQ==
  • Egencia
  • Washington DC

Job Description

Travel Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.

What You'll Do

  • Advise and arrange travel for corporate business customers (both individuals and groups)
  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
  • Global Distribution Systems Sabre usage
  • Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
  • Use positive telephone service techniques and act on special customer requests
  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

What We're Looking For

  • Passion for excellence in client service, including proactive anticipation of needs
  • Proficiency in Native GDS (Sabre)
  • 3+ years of experience as a Travel consultant
  • Professional communication (written and verbal)
  • Attention to detail
  • Act with integrity, and look after personal traveler information
  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
  • Resolving customer issues quickly and independently / with supplier
  • Teamwork and openness to feedback
  • Evening, overnights, weekend shifts. Full and Part Time

Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.

United States

The US national base salary range for this position is from $39,200.00 - $72,800.00. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
  • Get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

Egencia

Job Tags

Full time, Part time, Immediate start, Remote work, Flexible hours, Night shift, Weekend work, Afternoon shift

Similar Jobs

Konik

Mechanical Designer (SolidWorks) Job at Konik

 ...contributing to real-world product builds and continuous improvement efforts. Mechanical Drafter Responsibilities Update and maintain SolidWorks drawings based on redlines and engineering revisions Draft new parts, fixtures, and tooling with guidance from Manufacturing... 

CompHealth

Locums Opportunity in MI for Radiologist Job at CompHealth

 ...credentialing, travel, housing, and so much more. With the premier staffing agency as your champion, you can achieve more success with less...  ...the credentialing and privileging process ~ Access to online portal for assignment details and time entry ~ Your specialized... 

Buffalo Federation of Neighborhood Centers

Health Educator Coordinator Job at Buffalo Federation of Neighborhood Centers

 ...Job Description Job Description Job Title: Health Education Coordinator Position Status: Full Time (hours vary based...  ...beliefs Facilitates evidence-based curricula with fidelity to promote abstinence, delay the onset of sexual activity, and reduce risky... 

Uptown Cheapskate Easton

Retail Store Assistant Manager Job at Uptown Cheapskate Easton

 ...locally owned franchise of one of the fastest growing upscale thrift store brands in the country. We buy and sell new and used clothing...  ...of product on the sales floor Requirements: One year of retail leadership experience as a Keyholder or Assistant Manager... 

ProSomnus Sleep Technologies Nederland

Designer Job at ProSomnus Sleep Technologies Nederland

 ...Dental Design Specialist Provides design function by performing the following duties. Essential duties and responsibilities include...  ...verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed...